Parents' Charter

When visiting a Baby Café you can expect...

A relaxed, informal, safe, child-friendly, non-medical environment where your breastfeeding or chestfeeding relationship, at whatever stage, is valued, respected and protected.
To meet other breastfeeding or chestfeeding parents.
To receive up-to-date information about breastfeeding or chestfeeding from staff knowledgeable and skilled in helping women breastfeed.
To be helped in a way that equips you to continue your breastfeeding or chestfeeding journey when you leave the Baby Café.
That qualified staff may directly assist you with positioning and latch or may work with a ‘hands off’ approach as needed. Feel free to specify if you prefer a “hands-off” approach.
That all information, suggestions, books, leaflets, posters, videos, and demonstration aids, will be balanced and informative and help you make informed decisions.
That Baby Café staff will protect breastfeeding/chestfeeding and the relationship with your child(ren).
To be supported in the decisions you make.
That staff will maintain records and communicate, with your permission, in a confidential manner with other local health professionals and Baby Café USA if appropriate.
To be responsible for your children at all times.
That your feedback about the program will be welcomed and taken seriously.
To see a License Certificate displayed, showing that the Baby Café is registered with the BCUSA non-profit organization.